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Success of eCommerce in a Changing Paradigm by Liquid’s Sachinn J. Laala

By Sachinn J. Laala, CEO of Liquid

With many countries following quarantine orders due to the Covid-19 pandemic, consumers around the world are shunning human contact. This has left brick-and-mortar retailers scrambling to adapt to changing times.

According to a recent report, 75% of retailers reported major negative impact since the start of this pandemic. Albeit a very sobering figure, we have also witnessed (and are currently seeing) a positive impact on eCommerce.

Prior to the current pandemic, both the UAE and KSA accounted 4% of their overall sales to eCommerce. With categories such as fashion, make-up and grocery recording double digit growth in the last 24 months, this figure is projected to increase two-fold in the next two y


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