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A view from Jen Ives: Why brands are embracing inclusive design

Coley Porter Bell managing partner Jen Ives explains why brands are moving beyond accessibility to inclusive design and how that makes products better for all.

When PepsiCo revealed the new design for its two-litre soda bottles last month [pictured, above] – its first significant change for 30 years – the standout feature for many people interested in design was the narrower circumference for better grip.
For what the soft-drinks giant was demonstrating was inclusive design. By considering people’s hand size, it had redesigned the bottle to be easier to hold and pour – for everyone.
Similarly, designers at GSK wanted to create a bottle for its pain relief brand, Voltaren, that could be opened by people suffering from arthritis. Consequently, the pharma giant made a bottle that everyone found easier to open.
This is the very essence of inclusi


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