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Digital Essay 2019: Innovation is simplification by Ajaz Ahmed, AKQA

This essay by Ajaz Ahmed, CEO of AKQA is an extract of his new book DEFEAT, a collaboration with artist Christian Watson, to be published in January 2020. After 10 years of operation, on January 1, 2020, Hug is proud to become AKQA.

The diffusion of innovations theory that established the still-standard innovation terminology of influencers, early adopters and others dates back to 1962 and the work of sociologist E.M. Rogers. In his first published work on the theory, Rogers warned that innovation wasn’t necessarily beneficial: to displace an established product or service, a disruptive new alternative has to seem better only for long enough to supplant its precursor and become established as the new standard.

More recently, those writing against innovation have pointed out that it garners attention and praise disproportionate to its slender percentage contribution to the overall economy. That skews our understanding


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