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Redefining value amidst discontent, skepticism, and endless choice

"It's time to ditch the jargon and the soulless corporate speak. Stop “fostering” and start connecting. Listen to your customers, understand their pain points, and offer value that genuinely improve their lives."

Sameer Rana, CMO of Beyond ONE

In a world where algorithms anticipate our desires before we even articulate them, and where instant gratification is just a click away, it’s easy to mistake the illusion of convenience for true value. But beneath the shiny veneer of hyper-personalised ads and endless scrolling lies a gnawing discontent.

Are our lives truly enriched by the constant barrage of digital noise? Or are we, as Steve Jobs once said, losing sight of what truly matters – “the people you have, and how you’re led”?
Change in perception and priorities
The answer, resoundingly, is yes. The 2024 EY Future Consumer I


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