Publicis Groupe uses AI to send 100,000 new year messages


Publicis has kicked off the New Year not with one New Year’s Wish film, but 100,000 of them. It has used AI for its annual ‘Wishes’ film to send a personalised thank-you message to each individual employee.

In a first-of-its-kind experiment in pushing the boundaries of AI video, storytelling and personalisation at scale. Arthur’s New Year’s message to the group takes an unusual turn when he’s joined by his AI twin, the AI Directoire+ and AI Maurice.

The network created 100,000 films, overlooked by Arthur Sadoun, Publicis Groupe chief executive, tailored to each employee’s interests as well as their languages.

All of the films open with Sadoun addressing the camera, thanking the employee for their contribution to Publicis’ achievements in 2023, such as organic growth and hitting financial KPIs.

He goes on to say how he wanted to send everyone a personal message but finance said it was not possible. He is then interrupted by his AI twin. The AI twin thanks each person individually by naming them and inviting their boss to take part in their message of gratitude.

Publicis used its Marcel platform to source information about each staff member so their thank-you video included references to their hobbies and interests.

For example, one film features an AI version of Carla Serrano, Publicis Groupe’s chief strategy officer, thanking Eva, a sport-loving group managing partner in Austria, while taking part in mountaineering, a tennis match and ballet.

Other films feature an AI version of Maurice Lévy, chairman of the supervisory board of Publicis Groupe, wakeboarding, skydiving and throwing a lasso.


The 2024 Wishes films have been in development since last September, with around 100 people working on the project. They were created by animation studio Le Truc in partnership with Prodigious.

Andy Bird, founding partner and chief creative officer of Le Truc, told Campaign that Publicis had to record 30 minutes of each person speaking so the technology could recreate their voice as well as their likeness. Parts of the script were also created using ChatGPT.

Bird said the technology was accelerating quickly and would be used as an addition to the industry’s human creativity.

He added that AI would not take people’s jobs but would make people’s jobs better. Acknowledging the importance of human creativity, Bird said: “You need the creative mindset to understand it, direct it and to edit it,” describing times when they saw versions of the Wishes films that were not up to scratch.

To see how the One-to-One Wishes match the right language, the right leader, and the right interests, to the right person, across 100,000 films, here are 5 examples:

This article first appeared on Campaign UK