Ten months into the Covid-19 pandemic, most organisations and their employees have settled into new digital ways of working and collaborating.
Although the crisis is not yet behind us, businesses should seize this opportunity to evaluate their performance through a new lens – and to reshape themselves into more resilient, flexible and productive organisations.
It is an opportunity for business leaders to use the lessons from the early work-from-home experiment and their own rapid pivot to digital channels to build a better business – one that is more human, able to leverage technology more effectively, and is ready to experiment and grow.
The starting point is the workforce and how
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