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Comms in times of crisis – By Ananda Shakespeare

Act with integrity or face lifelong labels, writes Shakespeare Communications founder, Ananda Shakespeare

The Amber Heard/Johnny Depp libel case got me thinking about reputational PR – and PR in times of crisis. 

For companies, crisis communications should be meticulously planned with either a retained agency or an ad-hoc crisis communications specialist.

There are a series of things which should be in place – in preparation for worst-case scenarios. 

But when it comes to individuals – especially in a high-profile libel case – sometimes a crisis emerges through our own behaviour, coupled with the fairly modern phenomena of being ‘cancelled’. 

People in the public eye get remembered for their mistakes rather than their careers – think OJ Simpson, and more recently, Pr


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