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Brands winning at discovery are not playing by the old rules

"Brands that win in this next chapter will be the ones showing up consistently across the sources, conversations and platforms that shape how people discover, evaluate and choose," says HAVAS Red's Divya Bhatia.

Divya Bhatia, Senior Communications Executive, HAVAS Red Middle EastDivya Bhatia, Senior Communications Executive, HAVAS Red Middle East

Think about how you make decisions today. Chances are you are not relying on just one source. You might start with social media, see what people are saying in the comments, ask ChatGPT, check a creator’s recommendation and then decide. Discovery has become fragmented. And for brands, that changes everything.

Early in my communications career, media relations felt like the foundation of everything. I spent hours reading magazines, studying story angles and looking up journalists to understand what they liked writing about.

The goal seemed simple: build relationships, secure coverage and get brands in front of the right audiences. That thinking was not wrong. But the role of media relations


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