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The most tone deaf thing brands can do right now is nothing

Imvent Studios' Sarah Semaan says, "The brands that have stayed present through this period, not loudly, not carelessly, but consistently and with awareness, have shown that they are paying attention."

Sarah Semaan, Brand Marketing Manager, Imvent Studios on brands and presence rather than silence.Sarah Semaan, Brand Marketing Manager, Imvent Studios

When the region is navigating something as significant as what we are living through right now, the conversation around content production tends to collapse into a single question: should brands keep going or should we stop? It’s the wrong question.

The right question is: what are we actually making, and does it belong in this moment? Those are two very different problems. One is about volume. The other is about intention. A blanket pause treats all content as equally inappropriate, which is rarely true, and it creates a silence that audiences notice and don’t necessarily interpret as respect.

“There is a meaningful difference between content that is tone deaf and content that simply exists in a world that has changed. Most brands aren’t producing the former. They are just afraid of being perceived that way.”

What we’re seeing right now is that going quiet is being mistaken for going careful. Brands that have paused everything, the shoots, the campaigns, the content calendars, are not necessarily being more sensitive than the ones who kept going. They are just being less visible. And absence is not the same as respect.

Production has a specific role to play here that goes beyond execution. A shoot is not just a brief being fulfilled. It is a series of live decisions about tone, framing, and what something says about the world it was made in.

When that world shifts, those decisions shift too. The question worth asking before any shoot right now is not whether to make content. It is whether this particular content still makes sense, and if not, what needs to change for it to.

What is interesting is that some of the most considered creative work coming out of this region right now is being made in the middle of this tension. When a brief forces you to think harder about what you are saying and why, the work tends to be better for it.

Constraints have always been one of the more honest creative tools available. Those who leaned into that, that asked what we can make right now rather than what we were going to make before all of this, are producing content that feels genuinely connected to the moment it was made in. And that’s not something you can replicate by waiting for the dust to settle.

There is also the question of what a prolonged silence actually communicates to an audience. A brand that disappears during a difficult period does not automatically read as thoughtful. It can read as having nothing genuine to say, or worse, as disengaged from the world its audience is living in.

The brands that have stayed present through this period, not loudly, not carelessly, but consistently and with awareness, have maintained something that is very hard to rebuild once it is lost: the sense that they are paying attention.

Sensitivity to the moment is not the same as silence. Knowing what not to make is a creative decision. Stopping entirely is an avoidance. The distinction matters, and right now it is separating the brands producing work that actually has impact from the ones that will spend the next six months trying to remind their audience they still exist.

by Sarah Semaan, Brand Marketing Manager, Imvent Studios