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FeaturedOpinion

Using the magic of human intervention to find insight

Leo Burnett's Manal Khater talks about immersing yourself into the communities around you to spark insightful discoveries.

Image sourced from Adobe Stock

Insights. We’ve chased them, dreamt of them, mastered them, monetised them, faked them, failed at them, improvised them, researched them, Chat-GPT-ed them … but mostly coveted them.

Insights are every strategist’s output and every creative’s input. And the quality that goes in inevitably comes out. You know, peanuts and monkeys.

“But what’s the insight?” is what we get when our brand partners are raising the bar and when our creatives are running on empty. And both are right to demand that one silver bullet. The north star. The golden nugget. The power slide and the


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Shantelle Nagarajan is Campaign Middle East’s Junior Reporter who covers marketing news which focuses on FMCG, real estate and brand retail industries. Her features delve into brand strategy, appointments, trends in consumer behaviour and CX. Shantelle also contributes to social media coverage, editorial event programming and print content work. She previously worked in PR and marketing, most recently at Edelman, where she was part of the Brand team. When she’s not writing for her day job, you can find her with her nose buried in a book, playing at a weekly open mic night or doom-scrolling the latest make-up challenges on TikTok.