Every brand wants to hold onto consumers to win their trust and loyalty to develop a connection with it since the competition in the marketplaces intensifies brand owners because of increasing pressure to attract and retain customers. And there is no doubt in saying that, many brands also focus much on acquiring new customers but, I believe that the key to long-term success lies in retaining existing customers. Moreover, this is a constant concern for every advertiser because nobody would like his consumer to be a brand switcher wherein, retention marketing comes into the picture. A powerful retention strategy in place can really make a difference both in the brand presence and ROAS since it
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