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Industry Snapshot: The year of AI-driven personalisation

Businesses will leverage advanced analytics and automation to create hyper-targeted, real-time experiences that drive consumer engagement and ROI, writes Kinesso's Karthik Kumar.

Karthik Shrinivasan on AI-driven personalisationKarthik Kumar, Managing Director, Kinesso

With AI-driven personalisation, data-powered insights, and end-to-end technology platforms leading the way, the industry is set for significant transformation. According to Kinesso’s Karthik Kumar, staying ahead in 2025 will require a strategic approach that integrates AI and data science into business operations, along with a renewed emphasis on consumer-centricity and talent development.

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