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Humanising a digital world through creative storytelling – by Mashreq’s Suad Merchant

by Suad Merchant,SVP, global head of brand and corporate communications, Mashreq bank

 

Everything in our modern world is a tap away, be it food, services, or even banking. And, it’s a noisy world saturated with products catering to every conceivable niche. I believe the best way to set your brand apart in such a world, to help customers notice you amidst the noise, is through authentic, compelling storytelling.

As brand marketers, we must rethink what it means to be heard, remembered and most importantly, loved in today’s world. We need to know who our audiences are, what dazzles their mind, touches their hearts, and stimulates their senses to create consideration and trust and eventually generate a fan following. 

Generational Gap

Banking for our grandparents me


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