We all know that COVID-19 has brought the world to a literal standstill and has gone on to impact all industry sectors. The Travel and Tourism industry’s woes, therefore come as no surprise. With flights only operating to repatriate citizens or transport essentials, the broader travel industry including airlines, hotels and destinations amongst others, had no way of escaping the devastating implications that the rapid spread of the coronavirus has brought on.. Fortunately, restrictions are slowly being lifted, which means it is paramount for this industry to understand how the pandemic will impact future travel, knowing that travelers’ habits have clearly shifted, and there will be an urg
A Flight of Consumer Expectations, on the Horizon for Travel and Tourism Brands Post Lockdown
By Eddy El Abyad, Industry Director, DMS
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