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Translating the sustainability story into brand language we can all understand

There’s no denying that sustainability is the top untapped business opportunity of 2021, a topic that’s only accelerating globally, especially in the wake of Covid-19, because there’s a clear link between sustainability, brand resilience and growth. As responsibility is the most important tenet of corporate reputation today – 300 per cent more so than a decade ago – it’s time for all businesses to develop their brand resilience by bolstering their sustainability strategy. Here’s how.

By Karin Du Chenne, Chief Growth Officer, Middle East & Africa, Insights Division, Kantar

Kantar’s brand equity platform BrandZ shows that resilient brands not only deliver superior shareholder returns, they also get through times of crisis better and recover faster. Getting this right is all about the interplay of purpose, corporate reputation, and consumer trust.

Summarising this in brand language, it’s about developing a more resilient approach and being purpose-led in developing consumer trust, as having high levels of consumer trust means you build a stronger corporate reputation. And it’s that great corporate reputation that gets your brand through tough times, gets you b


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