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The future of influence: Where PR, community, and credibility converge

SOAR PR's Shanti Sadhwani writes on how PR should evolve to create real influence with trust and community-building.

PR influenceShanti Sadhwani, Founder, SOAR PR.

We’re entering a new era in PR, one where influence can’t be bought, and virality doesn’t guarantee value.

For years, brands and agencies have chased algorithms and follower counts, convinced that bigger meant better. But influence is no longer about who shouts the loudest. It’s about who’s listening and who’s being heard in return. This shift isn’t subtle, it’s seismic.

Today, audiences are tuning out the polished, picture-perfect feeds and tuning into creators who show up with substance, consistency, and candour. The new currency of influence is trust, intimacy and relevance. Yet more often than not, briefs still arrive with rigid checklists like “500K+ followers”


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Shantelle Nagarajan is Campaign Middle East’s Junior Reporter who covers marketing news which focuses on FMCG, real estate and brand retail industries. Her features delve into brand strategy, appointments, trends in consumer behaviour and CX. Shantelle also contributes to social media coverage, editorial event programming and print content work. She previously worked in PR and marketing, most recently at Edelman, where she was part of the Brand team. When she’s not writing for her day job, you can find her with her nose buried in a book, playing at a weekly open mic night or doom-scrolling the latest make-up challenges on TikTok.