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DigitalFeaturedMarketingOpinion

Marketing’s identity crises in the age of AI

G42’s Faheem Ahamed explains why marketing needs to redefine its identity intentionally or risk fading away into irrelevance.

identityFaheem Ahamed, Group Chief Marketing and Communications Officer, G42

Let’s be honest, marketing has a definition problem. The industry that prides itself on shaping perceptions and narratives has failed to fix its own. For decades, marketing has borrowed from the language of warfare. 
We ‘target’ audiences, ‘launch’ campaigns, ‘penetrate’ markets as if we are generals plotting strikes. This model that was born in an era of broadcast dominance is embarrassingly out of touch with how influence works today.
Audiences aren’t just passive ‘consumers’ anymore. They are the medium, the message, the critic, the curator and, increasingly, the competitor. They create, amplify, remix and even redefine brand narratives in ways no marketer can fully


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Shantelle Nagarajan is Campaign Middle East’s Junior Reporter who covers marketing news which focuses on FMCG, real estate and brand retail industries. Her features delve into brand strategy, appointments, trends in consumer behaviour and CX. Shantelle also contributes to social media coverage, editorial event programming and print content work. She previously worked in PR and marketing, most recently at Edelman, where she was part of the Brand team. When she’s not writing for her day job, you can find her with her nose buried in a book, playing at a weekly open mic night or doom-scrolling the latest make-up challenges on TikTok.