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Why trust, not hype, will decide the future of Web3 marketing in the Middle East

Binance CMO Rachel Conlan calls for marketers to trade hype for proof, integrate learning into product experience, and prioritise trust in every communication.

Rachel Conlan, CMO, BinanceRachel Conlan, CMO, Binance

No market embraces crypto faster than the UAE – roughly one in four residents already own digital assets, the highest rate in the world.

Yet, when the rest of the region’s consumers are asked why they haven’t taken the plunge, the answer is blunt: they don’t feel safe. In fact, based on a 2023 survey conducted by the Crypto Council for Innovation (CCI), 63 per cent of people who have never held crypto say they want stronger protections before they will consider it.

That credibility gap is now the single biggest growth barrier for every brand touching Web3. Hacks worth $2.2bn in 2024 alone only hard-wire the scepticism. If we can’t make ‘trust’ as tangible as ‘yield’ or ‘utility’,


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the authorAnup Oommen
Anup Oommen is the Editor of Campaign Middle East at Motivate Media Group, a well-reputed moderator, and a multiple award-winning journalist with more than 15 years of experience at some of the most reputable and credible global news organisations, including Reuters, CNN, and Motivate Media Group. As the Editor of Campaign Middle East, Anup heads market-leading coverage of advertising, media, marketing, PR, events and experiential, digital, the wider creative industries, and more, through the brand’s digital, print, events, directories, podcast and video verticals. As such he’s a key stakeholder in the Campaign Global brand, the world’s leading authority for the advertising, marketing and media industries, which was first published in the UK in 1968.