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FeaturedOpinion

Marketing in a GenAI world

Accenture Song’s Khurram Hamid asks if CMOs are ready for the biggest disruption in marketing since the internet itself.

Khurram Hamid, Managing Director and Marketing Services Lead, Accenture Song Middle East

Always-on, always-relevant one-to-one personalised marketing is how, more than 20 years ago, I used to sell digital marketing to the brand teams at P&G when I started off my career as a digital marketer there.

My goal in those days was to convince brand managers they needed a brand.com to have a basic online presence.
The digital marketing landscape in the early 2000s
It was a different time. Google had just started, there was no social media, a phone was something we used to make calls, and the biggest platform at the time was MSN Messenger.


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Shantelle Nagarajan is Campaign Middle East’s Junior Reporter who covers marketing news which focuses on FMCG, real estate and brand retail industries. Her features delve into brand strategy, appointments, trends in consumer behaviour and CX. Shantelle also contributes to social media coverage, editorial event programming and print content work. She previously worked in PR and marketing, most recently at Edelman, where she was part of the Brand team. When she’s not writing for her day job, you can find her with her nose buried in a book, playing at a weekly open mic night or doom-scrolling the latest make-up challenges on TikTok.