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Industry Snapshot: ‘Agentic AI is changing the media landscape’

Carat's Fiona Black shares her thoughts on agentic AI, leadership, client trust and more in this Industry Snapshot.

Agentic AIFiona Black, Managing Director, Carat.

In this Industry Snapshot, Carat’s Fiona Black writes on how agentic AI is now enabling more personalised audience targeting, shifting the approach to connecting brands with consumers within the media landscape.

She also touches on topics of client trust, teamwork and leadership within media agencies in the region.
What are the major shifts in media consumption patterns over the past 12 months, and how have these affected your strategies?
Over the past year, we’ve seen a significant acceleration in digital consumption, particularly among younger demographics who are increasingly prioritising short-form content across platforms like TikTok and Instagram. This shift has prompted us to enhance o


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Shantelle Nagarajan is Campaign Middle East’s Junior Reporter who covers marketing news which focuses on FMCG, real estate and brand retail industries. Her features delve into brand strategy, appointments, trends in consumer behaviour and CX. Shantelle also contributes to social media coverage, editorial event programming and print content work. She previously worked in PR and marketing, most recently at Edelman, where she was part of the Brand team. When she’s not writing for her day job, you can find her with her nose buried in a book, playing at a weekly open mic night or doom-scrolling the latest make-up challenges on TikTok.