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Charting a course: trust is the new destination

Merkle’s Mythreyi Chari outlines why trust, transparency, empathy and human-centred experiences are becoming the new markers of luxury travel in the Middle East.

Mythreyi Chari, MENA Head of Solutions, Merkle on trustMythreyi Chari, MENA Head of Solutions, Merkle

The Chinese concept of weiji suggests that danger and opportunity often arrive together. Rarely announced, rarely convenient, yet often transformative. That tension now defines the Middle East’s luxury travel and hospitality sector.
For years, the region positioned itself as one of the world’s most ambitious luxury tourism destinations, built on scale, experience and confidence. By the end of 2025, international arrivals across the Middle East had grown 39 per cent above pre-pandemic levels, making it the fastest tourism recovery globally. Dubai International processed 95.2 million passengers, while Hamad International surpassed 54 million. The region was not simply recovering; it was sett


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