By Ahmed El Sherbini, integrated client services director, Viola Communications
Over the last ten years or so, the communications world has been witness to a series of major shifts and evolution in every aspect, each of which has added a new layer of vocabulary while leading to change in consumer buying behaviour, the way we consume content, and how we interact with brands; e- Commerce, digital apps, social media platforms, influencer marketing, big data, clouds and algorithms … the list goes on, and it’s rapidly expanding.
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