Meta announces the integration of Workplace with WhatsApp to help organizations better reach their frontline workers, as new research shows prevailing disconnect and the Great Resignation continues to loom.
Frontline workers are vital for organizations. They may be out of sight from headquarters (HQ) but all over the world, these are the workers who are providing essential services and interacting with customers daily.
When the pandemic hit, many organizations faced the challenge of connecting with their frontline workforce, due to them not being connected by email. This internal comms challenge soon became a boardroom problem and the latest research from Meta reveals the problem is n
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