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A CSO says: ‘Congratulations, we’ve engineered creativity out’

YouExperience's Sachin Mendonca calls for the industry to bring creativity back deliberately, saying 'effectiveness begins before placement, not after it'.

Sachin Mendonca, Chief Strategy Officer, YouExperience on creativitySachin Mendonca, Chief Strategy Officer, YouExperience

Advertising didn’t lose its imagination. We sacrificed it at the altar of placement and prayed that the numbers would forgive it. Our industry optimised. With spreadsheets, frameworks, benchmarks, and best practices. We convinced ourselves that efficiency was progress and scale was sophistication. We refined and systemised the craft until everything worked beautifully, except the part that actually matters. Creativity.

What followed was not an accident. It was a redistribution of power. The centre of gravity shifted from what the work made people feel towards where it would appear.

Creativity became something to be managed rather than practised. It is no coincidence that optimisation


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