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FeaturedMarketingOpinion

The quiet crisis in executive communication

Silence is also a message – and in volatile markets, it is often read as weakness, says Yond & Beyond's Bassam Sleiman.

Staying quiet is also a message – and in volatile markets, it is often read as weakness during a crisis, according to Bassam Sleiman.

Most companies, when the market tightens during crisis, instinctively default to the same response: they go quiet. Budgets are cut, campaigns paused, public positioning scaled back to whatever feels safest. The logic is understandable. When you’re uncertain, you don’t want to say the wrong thing.

The problem is that silence is also a message — and in volatile markets, it is often read as weakness.

This is the communications trap most commonly seen in volatile markets: the belief that staying visible is a risk, when the greater risk may be that of becoming indistinguishable. And the solution is almost never better marketing. It’s better leadership communication.

There’s a clear unde


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