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The new GCC marketing playbook: ROI, AI and agility over perfection

Hyundai UAE and Genesis UAE’s Wassim Derbi shares what marketers need to prioritise to stay ahead for the foreseeable future.

GCC marketing
In the GCC, marketing has become not only more thrilling than ever, but also more complex, says Hyundai UAE and Genesis UAE’s Wassim Derbi.

After nearly 18 years in the marketing and communications field, one thing remains clear:
the landscape is always shifting. Every year introduces new tools, trends and technologies.

However, the real turning point came with the rise of social media, smartphones and, now, generative AI. What was once a structured and predictable ecosystem is now dynamic, fragmented and incredibly fast-paced.

In the GCC, marketing has become not only more thrilling than ever, but also more complex. Succeeding today takes more than creativity. It demands agility, technological fluency and a commitment to constant reinvention.

The marketing landscape in the GCC is evolving at an unprecedented pace. We’ve moved beyond broad, one-size-fits-all campaigns and long feedback loops. Today, we operate in real time – engaging with digitally savvy, well-informed consumers who demand relevance, responsiveness and authenticity from brands.

This new reality brings immense pressure and unlocks exciting opportunities for marketers. While tools and platforms will continue to advance, one thing is certain: as we evolve, new challenges will emerge. That’s why, for the foreseeable future, these are the four priorities I believe are essential to stay ahead.

The ROI imperative: Marketing as a growth driver – A key challenge facing marketers is quantifying the impact of their efforts to their shareholders. In a world where budgets are scrutinised more closely than ever, marketing can no longer be seen as only a creative or brand-building function – it has to be a growth engine.

Executives want conversion rates, not just narratives. That means marketers need to go beyond vanity metrics and prove how their work drives real business outcomes. The solution starts with alignment. Marketing objectives must tie directly into business goals, whether that’s customer acquisition, lifetime value or retention.

From there, it’s about measuring what matters and telling a compelling, data-backed story. The more we can speak the language of return on investments (ROI), the more we elevate marketing from a cost centre to a strategic growth partner. Those who can show their impact will be the ones securing bigger budgets, influencing decisions and shaping the future of their organisations.

AI in action: From complexity to clarity – Managing modern digital campaigns is a juggling act. Multiple platforms, varying formats and constant optimisation – there’s a lot to keep track of. The manual workload alone can slow teams down and dilute impact. This is where artificial intelligence (AI) is stepping in as a transformative force. Not to replace marketers, but to empower them.

AI solutions are already streamlining several aspects from ad targeting and content creation to performance analysis and budget allocation. By automating repetitive tasks and surfacing actionable insights, AI allows marketers to focus on strategy and creativity. Predictive analytics can identify high-value customers before they convert, while real-time adjustments ensure campaigns stay on track.

We’re moving toward a world where end-to-end campaigns can be built, launched and optimised with just a few clicks – freeing up time and mental bandwidth for innovation.

Making sense of the data – Marketers aren’t short on data; they’re drowning in it. Clicks, impressions, open rates, bounce rates and conversion paths – we have all the data. But having this data and knowing how to use it are two very different things. Many teams still rely on instinct or isolated metrics instead of turning insights into strategy. The real opportunity lies in developing data fluency across marketing teams.

This doesn’t mean everyone needs to be a data scientist, but it does mean that they need to know how to ask the right questions and interpret the answers. That starts with building a culture that values insight over assumption. It also means investing in tools that make complex data easier to digest, and offering training that empowers teams to act on what they find. In a data-rich world, marketers who can turn numbers into narratives – and action – will lead the charge.

Agility over perfection – The days of long planning cycles and static campaigns are behind us. In the GCC, where trends move at lightning speed and audience expectations evolve constantly, agility is more than a buzzword; it’s a survival strategy.

Success belongs to brands that are quick to test, fast to learn and brave enough to pivot when needed. Agile marketing isn’t about chasing every trend; it’s about building a flexible mindset.

It’s the ability to launch a campaign in a week, test five versions, and iterate based on performance without waiting for perfection. The brands that thrive are the ones willing to move fast, learn on the fly and prioritise relevance over rigidity.

The future of marketing in the GCC is bright, but it will reward those who embrace change. It calls for a shift in how we think, work and lead. From proving ROI and mastering AI, to becoming data-literate and embracing agility, the demands on today’s marketers are high – but so is the potential for impact. This is an exciting time to be in marketing. Yes, it’s challenging, but for those willing to evolve, it’s also full of opportunity.

By Wassim Derbi, Head of Strategic Marketing and Brand Communication, Hyundai UAE and Genesis UAE