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DigitalFeaturedOpinion

The dangers of dabbling in discounts

OMD UAE’s Terry Mo shares his take on how to alleviate the need for discounts to secure a sale and drive profitability.

“Consistent focus on discounts erodes brand equity,” writes Terry Mo, Head of Digital, OMD UAE.
The MENA ecommerce landscape has matured rapidly, with Euromonitor reporting a staggering 25 per cent compound annual growth rate (CAGR) over the past five years. However, this growth is not without challenges. 
One of the age-old issues in retail is the challenge of acquisition, and particularly the prevalence of discounting. Many brands on e-commerce now find that significant discounts – often exceeding 20 per cent and sometimes reaching 50 per cent – are necessary to achieve sales spikes. 

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Shantelle Nagarajan is Campaign Middle East’s Junior Reporter who covers marketing news which focuses on FMCG, real estate and brand retail industries. Her features delve into brand strategy, appointments, trends in consumer behaviour and CX. Shantelle also contributes to social media coverage, editorial event programming and print content work. She previously worked in PR and marketing, most recently at Edelman, where she was part of the Brand team. When she’s not writing for her day job, you can find her with her nose buried in a book, playing at a weekly open mic night or doom-scrolling the latest make-up challenges on TikTok.