Anyone who knows me knows that I could talk about procurement practices even under water. It’s broken, yes, but it’s also fixable – and it’s moving in the right direction. In conversations between clients, procurement teams and agencies, there’s a general acknowledgement that procurement – in its current state – is not working for any of us. But there’s also a willingness to improve it.
My optimism that it can be fixed started during a conversation with a friend’s mum. She worked in procurement. I asked her what was broken and why it needed to be so difficult.
Her answer? “Everything.”
Knowing that it isn’t only agency side that struggles with procurement lit a matc
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