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Reflections on reputation: Measuring marketing impact in the Middle East

KROHNE MEA's Jonathan Ashton shares lessons from 2024 that offer a clear roadmap for industrial marketers navigating the region’s challenges, as well as opportunities to drive business growth.

Jonathan Ashton, Head of Marketing and Communications, KROHNE Middle East and Africa on marketing
Jonathan Hirasawa Ashton, Head of Marketing and Communications, KROHNE Middle East and Africa

2024 has been a transformative year for industrial marketing in the Middle East, showcasing the region’s rapid evolution as a global hub for innovation, sustainability, and strategic collaboration.

As businesses adapt to the dynamic industrial landscape, key lessons from this year point toward the factors driving success and positioning companies to thrive in 2025 and beyond.

Strategic relocations for competitive edge 

The decision by many industrial companies to relocate to strategic hubs, like Expo City Dubai, has underscored the value of aligning physical presence with operational priorities and brand messaging. This year, such moves demonstrated their transformative potential in multiple ways.

Expo City Dubai, with its cutting-edge facilities and central location, has emerged as a nerve centre for businesses seeking to engage with clients and partners more effectively. Proximity to key stakeholders enhances customer interaction, reduces response times, and fosters deeper relationships.

Beyond operational efficiency, these relocations also signal a commitment to sustainability. Offices with energy-efficient infrastructure and eco-conscious designs not only reduce environmental footprints but also resonate with increasingly eco-aware customers.

A fresh and dynamic office environment can also boost morale, increase employer-of-choice credentials and make staff more likely to invite customers and partners whilst encouraging User Generated Content of enhanced facilities like auditoriums, training facilities and interactive meeting spaces.

Collaboration driving regional growth

Collaboration has emerged as a cornerstone of industrial marketing success in the Middle East. Partnerships with government bodies, private sector leaders, and industry associations have accelerated progress toward sustainable development goals.

Organisations like the German Emirati Joint Council for Industry and Commerce (AHK UAE) exemplify how cross-industry platforms can foster meaningful exchange. This year, partnerships have not only strengthened ties but also catalysed initiatives addressing shared challenges, such as achieving the UN Sustainable Development Goals (UNSDGs).

A particular highlight has been collaborative efforts to empower SMEs through actionable insights and sustainability guidance. Such initiatives are equipping smaller businesses with the tools to thrive in a competitive and environmentally conscious marketplace.

Participation in major industry events, like the World Green Economy Summit (WGES), further highlights the region’s collaborative ethos. These platforms provide unparalleled opportunities to connect with policymakers, industry leaders, and innovators, enabling companies to position themselves as integral players in advancing regional and global green agendas.

Sustainability as a core business imperative

Sustainability has shifted from being a marketing buzzword to becoming a central pillar of industrial strategy. In 2024, companies that prioritised sustainable solutions not only enhanced their reputations but also unlocked tangible business opportunities.

The demand for technologies that enable businesses to meet stringent environmental regulations is surging. For example, innovations in emissions monitoring and resource efficiency technologies are positioning companies as leaders in addressing climate challenges. Awards and accolades for these contributions underscore the industry’s recognition of sustainability as a critical differentiator.

Furthermore, participating in sustainability-focused initiatives has deepened industry engagement. Whether through showcasing solutions at international summits or partnering with global organisations, companies in the Middle East are demonstrating their ability to lead in sustainable industrial practices while driving value for clients and stakeholders.

Investing in future talent

 Developing the next generation of talent is crucial for long-term success in industrial marketing. Academic outreach efforts in 2024 have laid the groundwork for nurturing future leaders in STEM fields.

Collaboration with universities and plans for internships in 2025 reflect a commitment to bridging the gap between academia and industry. By offering students exposure to real-world challenges and insights from global experts, companies ensure a steady pipeline of innovative thinkers.

This approach not only strengthens the talent pool but also positions organisations as attractive employers committed to fostering growth and innovation.

Key takeaways for 2025 and beyond

 The lessons from 2024 offer a clear roadmap for industrial marketers navigating the region’s opportunities and challenges. Sustainability will remain a cornerstone of messaging, driving connections with clients and stakeholders.

Companies must continue to align their narratives with global and regional priorities, demonstrating how their solutions address specific challenges while contributing to broader objectives like net-zero transitions.

Collaboration across industries, governments, and academia will be essential. These partnerships not only amplify innovation but also cement organisations’ roles as key players in the industrial ecosystem. Embracing advanced technologies and sustainable practices will further differentiate leaders from competitors in a rapidly evolving market.

As the Middle East continues its ascent as a global hub for industrial innovation, the companies that communicate adaptability, customer focus, and purpose-driven strategies will remain at the forefront.

By building on the foundations laid this year, industrial marketers have an unprecedented opportunity through corporate affairs activities to drive business growth.

By Jonathan Hirasawa Ashton, Head of Marketing and Communications, KROHNE Middle East and Africa