A survey shows that people in the UAE love new tech-driven options for ordering and retrieving food, but the flip side is that it is making them more impatient. Of those surveyed, 49% don’t want to wait more than five minutes to order at the counter or drive-thru window (54%), while 62% of in-house diners were upset if they had to wait more than 10 minutes. Almost half (45%) said they were fed up after five minutes of waiting for food in a drive-thru, and 55% were annoyed waiting more than 10 minutes for food while dining at a restaurant.
While consumers mostly dig new digital dining options, they also lament the impact it is having on in-person dining. More than half (55%) said they feel like all the
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