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Is AI the path to a winning marketing strategy?

IFZA's Adam Taylor reflects on using AI automation as a marketing tool

Enhanced customer experiences have become key market differentiators, elevating the role of artificial intelligence (AI) in businesses.

Despite mixed opinions on AI and conversations around AI oscillating between promises and fears, its integration into business operations is undeniable, offering us unprecedented efficiencies and enhanced operations; its unrealised potential hinting at a truly remarkable future.

I’m a staunch advocate of this technology, and I believe AI is not just an enhancement but a fundamental shift in how we approach productivity and creativity in marketing.
Smart personalisation through AI
Marketers juggle numerous tasks: campaign management, data analysis, c


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Shantelle Nagarajan is Campaign Middle East’s Junior Reporter who covers marketing news which focuses on FMCG, real estate and brand retail industries. Her features delve into brand strategy, appointments, trends in consumer behaviour and CX. Shantelle also contributes to social media coverage, editorial event programming and print content work. She previously worked in PR and marketing, most recently at Edelman, where she was part of the Brand team. When she’s not writing for her day job, you can find her with her nose buried in a book, playing at a weekly open mic night or doom-scrolling the latest make-up challenges on TikTok.