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Deloitte’s 2026 Digital Consumer Trends Report reveals AI is the default for Saudi consumers

Survey of 1,000 consumers aged 18–50 found 66 per cent of respondents in Saudi now actively use AI tools.

Deloitte’s Digital Consumer Trends 2026 Report finds generative AI is rapidly becoming part of everyday life in Saudi Arabia, signalling a new phase of digital maturity.

Saudi Arabia has reached a defining moment in its digital evolution, according to Deloitte’s Digital Consumer Trends 2026 Report — KSA Edition, with generative AI rapidly shifting from a curiosity to an everyday utility, reshaping how people search, work, and make decisions.
The 2026 Digital Consumer Trends Report
Based on a nationally representative survey of 1,000 consumers aged 18–50, the report captures a market moving at pace: more connected, more digitally fluent, and increasingly intentional in how it engages with technology.

At the centre of this shift is the rapid rise of generative AI. As highlighted by the report, two-thirds of consumers in Saudi Arabia (66 per cent) no


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the authorHiba Faisal
Hiba Faisal is a Junior Reporter at Campaign Middle East, part of Motivate Media Group. She handles coverage on sports marketing, the luxury industry, social media trends and influencer marketing. She specialises in exclusive features that bring industry leaders together to offer insights on the latest trends and pressing topics, highlighting how brands and agencies build emotional connections through relevance, authenticity and storytelling. Alongside her daily reportage, she is tasked with the brand’s social media presence, which includes producing and editing reels, interviews and behind-the-scenes footage for Campaign’s digital platforms.