Al-Futtaim Automotive has appointed Katib Belkhodja as the automotive group’s Director of Customer Centricity.
A newly established function, the role has been created to adopt a more customer-centric business approach.
As a part of his new role, Belkhodja will report directly to the President of Al-Futtaim Automotive and will be responsible for the development of the group’s customer-focused business strategies, which include building the brand power, improving customer experience, and boosting digital sales.
He will also see to the implementation of Al-Futtaim Automotive’s marketing, PR communications, and digital transformation segments.
His role as the Customer Centri
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