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The Xs that marketers must not block, but rather embrace

Team Red Dot's Anam Malik discusses how Xs - read experiences - contribute to brand experience, the collective impact of UX, CX, DX, and RX.

I took a trip down memory lane recently. I remembered Xs (read ‘exes’) whose only flexes were that they were tall; a guitarist (living with his parents); and a doctor (who loved his poetry).

I may have forgotten, but my therapist has not. This is not a story of my exes, although I would love to get into that too. It would make for a stellar TV show.

Today, however, is about the Xs that we as marketeers toy with daily. Some we forget, some we hold dear, some we have lasting trauma from. I’m no therapist but I am here, wanting to talk to you about embracing these various Xs – or – experiences.

Successful brands understand that experience isn’t siloed; it’s a cohesive ecosy


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the authorAnup Oommen
Anup Oommen is the Editor of Campaign Middle East at Motivate Media Group, a well-reputed moderator, and a multiple award-winning journalist with more than 15 years of experience at some of the most reputable and credible global news organisations, including Reuters, CNN, and Motivate Media Group. As the Editor of Campaign Middle East, Anup heads market-leading coverage of advertising, media, marketing, PR, events and experiential, digital, the wider creative industries, and more, through the brand’s digital, print, events, directories, podcast and video verticals. As such he’s a key stakeholder in the Campaign Global brand, the world’s leading authority for the advertising, marketing and media industries, which was first published in the UK in 1968.