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Attracting, retaining talent in a competitive marketing landscape

Alnaas Advisory's Abdul-Rahman Risilia opens up about the hiring challenges, the job application process, building a future ready team, and more.

Abdul-Rahman Risilia, Founder and CEO of ARC Talent.
Abdul-Rahman Risilia, Co-Founder and Managing Partner of Alnaas Advisory

The marketing landscape has transformed significantly with digital technologies. Today’s marketers are required to be proficient in digital marketing, data analytics, content creation, and social media management, and this often means that there is a premium or a scramble for such polymaths.

The integration of AI and machine learning further necessitates tech-savvy professionals who can leverage these tools for optimising campaigns and understanding customer behavior.

Key abilities that have seen substantial improvement include data analytics, involving the analysis and interpretation of data to drive marketing strategies; content marketing, which creates engaging and valuable content to attract and retain customers; social media management, effectively using social media platforms to engage with audiences and build brand awareness; SEO and SEM, understanding search engine optimisation and search engine marketing to improve online visibility; and customer experience management, focusing on delivering a seamless and positive customer journey across all touchpoints.

Challenges in hiring talent

When good people come together, it can turn the ordinary into something special. When people whose job is to find good people merge as one, it’s great for the whole ecosystem around them. What different recruitment companies offer can vary greatly, from the specialist to the general, from deep knowledge of particular corporate methods to broader industry understanding. Each of these firms holds insights that are rich and deserve to be shared.

Having been in this industry for two decades, I recognise the optimal ways of personnel agencies, the pain points of recruiting, and the ins and outs of talent acquisition and retention. It’s particularly clear that to remain competitive, companies must focus on sourcing, securing, and onboarding the best marketing and technology professionals. These skilled individuals drive innovation, enhance digital presence, and ensure data-driven decision-making.

Recruitment providers help companies showcase their culture, values, and mission, rendering them more appealing to applicants. Offering attractive salaries, comprehensive benefits, and perks such as flexible hours and remote work options is important for finding the eyes of top-tier candidates.

Providing clear paths for career progression, continuous learning, and professional development ensures that employees feel valued and see a future with the company. Fostering a diverse and inclusive workplace where all feel respected must be a cornerstone strategy.

Diversity drives innovation and reflects a commitment to equality. Promoting a positive work environment with team-building activities, recognition programs, and a focus on work-life balance absolutely impacts talent retention.

Hiring top-tier marketing and tech talent comes with its challenges. The high demand for these professionals often leads to talent shortages. Additionally, the competition among companies to secure the best candidates is fierce. The rapid pace of technological advancements also means that the required skills are constantly evolving, making it difficult to find candidates with up-to-date expertise. 

Incorporating technology in the era of AI

Generative AI and other advanced technologies present significant opportunities for businesses. The workforce must familiarize themselves with various software tools that streamline tasks and enhance productivity.

This shift has also led to the elimination of certain roles, as companies rely more on AI for content production and similar tasks. However, AI can help narrow the skills gap by creating personalized learning and development programs, enabling team members to acquire necessary skills to stay relevant. AI-driven tools can identify skill gaps and recommend targeted training.

Artificial Intelligence’s potential in improving marketing strategy and operations is vast. It can be used for personalized marketing, generating highly targeted campaigns based on customer data. AI can also assist in content creation, saving time and ensuring consistency.

Furthermore, these tools can analyze large datasets to uncover customer insights, enabling more informed marketing strategies. However, it is far from being a replacement for human capital and may not reach that point for decades, if ever.

Retaining talent

Once talent is attracted, keeping it is equally crucial. High turnover can be costly and disruptive, undermining the stability and progress of any organization. Therefore, ensuring outstanding marketing and technology professionals stay should be a top priority.

Providing clear career paths and opportunities for advancement is essential, as it keeps employees motivated and committed. Fostering a positive and inclusive work culture where staff feel valued and engaged boosts morale and productivity.

Offering flexible working arrangements and promoting a healthy work-life balance help reduce burnout and increase job satisfaction. Recognizing and rewarding contributions encourages continued excellence, while investing in professional development ensures that the right people stay at the forefront of industry trends.

These strategies make for a more stable and productive work environment, ultimately contributing to the long-term success of the organization.

Job application process

For those looking to apply for jobs in marketing and technology, here are some tips. Customise your resume for each job application to emphasize relevant skills and know-how. Include a portfolio showcasing your work, such as successful campaigns or projects. Optimise your LinkedIn profile, connect with industry professionals, and engage with pertinent content.

Research the company, practice common interview questions, and be prepared to discuss your experiences. After interviews, send a thank-you note to express your appreciation and reiterate your interest in the position.

There are many creative ways to demonstrate your worth and personal marketability – use your imagination well.

Building a future-ready team

Success begins with investing in your people. Cultivating a culture that values growth, inclusivity, and esteem can transform your team into a powerhouse of talent and dedication. These workplace heroes will be the stewards of your legacy, ensuring continuous improvement and excellence in your organization.

We know this isn’t an easy process, or else nobody would need recruitment! But it is rooted in logic, an understanding of worth, and a desire to be industry leaders, assembling an environment where everyone thrives.

I am excited to announce the partnership between ARC Talent and Alnaas Advisory. Moving forward, both will operate under the Alnaas Advisory brand. Alnaas Advisory specialises in recruiting for the Marketing, Tech, and Digital industries, bringing a wealth of expertise to our operations.

We understand that people are the most important part of any business and are dedicated to optimizing both top and bottom lines. Our approach goes beyond filling vacancies; we focus on building an internal culture that engages and nurtures talent.

We offer a comprehensive suite of services, from onboarding to offboarding, helping companies communicate their mission and values throughout the organization. Our expertise in organizational design, data leverage, and fostering a winning culture sets us apart.

The acquisition of ARC Talent allows us to extend these benefits to a wider audience, ultimately contributing to the growth and development of the Middle East’s business landscape. These are exciting times, and we foresee involvement in even more aspects of the corporate world than ever.

Abdul-Rahman Risilia, Co-Founder and Managing Partner of Alnaas Advisory