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Consumer expectations in a new-er normal, by Initiative’s Poonam Lakhani

As Covid-restrictions ease, Covid habits remain, merging with tradition to create a hybrid Ramadan experience, writes Initiative’s Poonam Lakhani.

By Poonam Lakhani, associate director of strategy, Initiative
The last few years have transformed the way we celebrate and experience Ramadan. 2020’s online Ramadan – followed by 2021’s ongoing restrictions – quickly transmuted large family gatherings into more intimate iftars, as we spent a significant amount of time reconnecting with loved ones through our phone and laptop screens. Inevitably, this turned the online realm into a warm community of comfort and solidarity. Now, as normalcy prevails and restrictions ease, consumers are longing to return to the in-person celebrations they have missed, while also br


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