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Attitude: The true differentiator in your career journey

BPG Group's Bushra Khan says that knowledge and skills lay the groundwork for success, but attitude carries professionals over every hurdle.

Bushra Khan, Manager, BPG GroupBushra Khan, Manager, BPG Group

In the world of business, success is often said to rest on three key attributes: knowledge, skills, and attitude. These pillars form the foundation of a fulfilling career. But when you face the hiring process, the question is: which of these matters most to the people deciding whether to bring you onboard? Is it what you know, what you can do, or how you show up every day?

Knowledge, which includes the information and understanding you have, is essential. It forms the basis for good decisions and problem-solving. However, knowledge alone is static and does not always lead to action.

Skills are the practical abilities that let you apply what you know, whether that means technical expertise, communication, or leadership. The good news is that skills can be learned, refined, and mastered over time.

What truly sets candidates apart, however, is attitude. This quality often rises above knowledge and skills because, unlike them, attitude is intrinsic. It is mindset, approach to challenges, and willingness to persevere that shape how knowledge and skills are applied in real-world situations.

Data reveals why this matters so much. According to LinkedIn’s latest Talent Trends report, over 90 per cent of hiring professionals consider soft skills; qualities like adaptability, attitude, and emotional intelligence, just as important or more important than technical skills when making hiring decisions. Employers recognise that while skills can get someone through the door, attitude determines how far they’ll go once inside.

Attitude empowers professionals to thrive in changing environments, overcome obstacles, and embrace opportunities. A positive, growth-oriented mindset helps individuals adapt, learn from mistakes, and work collaboratively. Conversely, even the most knowledgeable or skilled professional may struggle if their attitude is rigid or resistant to growth.

Today’s workplaces increasingly value this dynamic. Companies want employees who show resilience, curiosity, and internal motivation. These qualities matter far more than any single certificate or skill set. Industries evolve quickly, technologies change, and priorities shift. While knowledge and skills can become outdated, a constructive attitude remains timeless.

Moreover, attitude is contagious. When professionals bring enthusiasm, accountability, and a collaborative spirit to their work, they contribute to a positive and productive team culture. One motivated and adaptable person can inspire entire teams and create more impact than several highly skilled individuals who lack drive or openness to growth.

For those seeking roles, the takeaway is clear. Continually developing knowledge and skills is important, but cultivating the right attitude is at least as crucial. Attitude influences not just whether someone gets hired, but how far they progress once they are there. It shapes how they connect with colleagues, tackle challenges, and reach their full potential.

In closing, knowledge and skills lay the groundwork for success, but attitude carries professionals over every hurdle. Companies that understand this prioritise people who can adapt, grow, and inspire others. In today’s dynamic work environment, attitude is no longer optional. It is essential.

While anyone can gain knowledge and learn new skills, only those with the right attitude can turn opportunities into achievements and challenges into lasting growth.

By Bushra Khan, Manager, BPG Group