WebEngage, a full-stack service provider specialising in customer retention, engagement, and automation, has launched the 2022 edition of its reputable Trends & Insights Report. Titled “Cross Channel User Engagement – A Winner’s Playbook”, the in-depth report sheds light on some of the best-kept secrets in contemporary user engagement and customer retention strategies in the MENA region and beyond.
WebEngage has uncovered that dynamic lifecycle campaigns generate 2–7X more click-through and conversion rates than standalone campaigns. As far as user engagement patterns in the MENA region are concerned, the best time to send emails is between 4–8 PM, with 24% of conversions ha
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