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Should we be afraid of life without retainers?

BY SAMIR SHANBHAG, PARTNER, RAIN

Samir Shanbhag, partner, rain

“We will work with your agency, but we won’t do a retainer arrangement. We’ll work on a project-to-project basis.”
I don’t know how often you have heard this, but this is getting increasingly commonplace. Clients are working with more than one creative agency and prefer not to have a retainer arrangement with any one of their partners. They choose which agency to brief for a project based on their judgement of who will deliver better quality and better value. And almost always they will have a fall-back option within their roster.
This means the creative agencies’ preferre


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