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The hidden cost of the billable hour

Monks’ Alex Oberberg shares a unique opportunity to build a new standard for global excellence where high-trust partnerships and high-tech orchestration come together.

While the region still values human connection, procurement has become tethered to a rigid Western legacy that does not fit our pace: the billable hour.

The billable hour belongs to a slower era, writes Monks’ Alex Oberberg
Business in the Middle East has always been personal. For decades, the foundation of every major deal from Dubai to Riyadh was a handshake – a long-term bond built on mutual respect. In this region, a partnership is only as strong as the relationship behind it.
However, as the region undergoes a historic transformation, we are beginning to see rigorous compliance and audit models that rival those any western market. Yet, this evolution has introduced an unintended side effect known as the trust paradox.

“While the region still values human


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