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Open sesame: agency culture and the breakdown of silos

An agency without walls, silos or hierarchy is a happy agency. And a profitable one, writes Nadim Khoury.
An agency will live and die by its culture.
Often written off by agencies, ‘culture’ is regrettably one of the most overlooked and neglected aspects of the workplace in the corporate world. And leadership’s justification? It’s unscientific, unquantifiable and doesn’t add value to the bottom line.
Although agency leaders may be right about the first point, the second is highly debatable and the third is just utterly wrong. Time and again agencies that have chosen to put people first have demonstrated that the right office culture can transform an entire business and take it to


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