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‘Phygital’ is making online-offline experiences seamless

By Tom Roy, chief innovations officer at MCN
There’s that joke about non-stop flights. How can you get off, ever, if the flight actually doesn’t stop? When I hear about ‘digital’ I am equally confused. How can you experience anything that’s digital without being in the physical realm? You see what’s on screen, you listen to podcasts, you touch that smartphone, don’t you? So, actually, it’s really an online-offline world at any given time.
Augmented reality and virtual reality are both manifestations of this. The unprecedented success of Pokémon Go is the first example that comes to mind. The mobile app uses GPS and AR technology to lead users on a hunt for the digital pets – who ar


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