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Predictions 2023: The year ahead for user experience – by RBBi’s Amol Kadam

Brands will continue to put their customers first, using established tools to do so as well as new technologies as they become more advanced, writes RBBi's Amol Kadam

by Amol Kadam, CEO & co-founder of RBBi
It’s that time of the year when all of us sit down and think about the year that is coming to an end and the next one on the horizon. As a user experience (UX) and service design-focused consulting firm we couldn’t be more excited to see UX finding its well-deserved place in the market.

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UX, service design and customer experience (CX) concepts are


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