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Reinventing hospitality marketing

Accor's Ferry Trinidad writes on the balance of maintaining brand integrity across multiple hotels while tailoring strategies to each property's strengths with CreateCation as a case study.

Accor's CreateCation

In Dubai’s competitive hospitality market, no two hotels can afford to look or sound the same. With global brands expanding rapidly and new properties opening every month, differentiation in marketing has become a survival strategy, not a luxury.

For today’s marketing and advertising (M&A) leaders, the challenge extends beyond visibility, it’s about creating brand ecosystems that safeguard core identity while allowing each property to express its individuality.

The UAE hospitality landscape mirrors a global shift: guests now demand authentic, localised experiences, but still expect the reliability of a trusted international name. True marketing success lies in striking the delicate bal


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