Head of Customer Experience (CX) Archives - Campaign Middle East https://campaignme.com/tag/head-of-customer-experience-cx/ Wed, 11 Feb 2026 14:13:54 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.2 https://campaignme.com/wp-content/uploads/cropped-Campaign_512-32x32.png Head of Customer Experience (CX) Archives - Campaign Middle East https://campaignme.com/tag/head-of-customer-experience-cx/ 32 32 Industry Snapshot: AI integration, value and experience https://campaignme.com/industry-snapshot-integration-value-and-experience/ Wed, 11 Feb 2026 11:45:16 +0000 https://campaignme.com/?p=116085 VML‘s Ross Grant, Head of Digital Strategy & Transformation, MENA and Oliver West, Head of Customer Experience (CX), MENA share how agencies are moving beyond performance theatre to focus on operating model reinvention, behavioural insight and frictionless customer experience – where innovation is measured by long-term value and trust. What does meaningful innovation look like […]

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